I have a "Possible Duplicate" with the same First Name, Last Name and DOB as another already assigned SASID. The workbench will not let me assign a new SASID. What do I do?

Question:

I have a "Possible Duplicate" with the same First Name, Last Name and DOB as another already assigned
SASID. The workbench will not let me assign a new SASID. What do I do?

Answer:

Call or e-mail i4see help. You will not be allowed to assign a new SASID until it is determined that this is
really not a duplicate and then only the database administrator at i4see will be able to force the new
number assignment.